Intoollect’s highly specialized consultants work shoulder-to-shoulder with our clients’ business and technology professionals to bring fact-based decision-making to customer-impacting improvement initiatives, from process improvement to rates/price analysis to soup-to-nuts operational intelligence implementations. Our consulting is based on a continuous knowledge-transfer philosophy, building our customer’s self-sufficiency through self-service analytics.

Cloud Readiness and Migration

Intoollect Cloud and Oracle experts can help you sift through the many vendor options and solution approaches to cloud migration. Since we do not host or partner with hosting suppliers, we present an unbiased view, based on your unique technical, business and regulatory considerations!

Engage us from beginning to end of your cloud journey:

  • Quick Check Readiness Assessment – true scope in Oracle CC&B technical and business terms, with timing considerations based on code-level, regulatory and other factors… email us us for a promotional quote today! Use this information directly in subsequent RFP’s
  • Architecture Options and Vendor Selection – IaaS vs PaaS vs SaaS
  • Cost and Benefit Analysis including Total Cost of Ownership
  • Architecture Options and Vendor Selection – IaaS vs PaaS vs SaaS
  • Business Process Impact
  • Before and After Performance Measurement
  • Analytics
  • Readiness steps – we can help transform interfaces, configuration, processes and even data to reduce costs and risk for the upcoming migration
  • Project Management and Quality Control consulting
  • Data Migration, Quality Control and Testing support using our proven cloud migration tools and expert functional and technical consulting staff
  • Customer Care and Billing

    Leveraging our Perfacto software, Intoollect offers single-purpose engagements or full implementation services for business intelligence and Oracle Utilities Customer Care and Billing legacy conversions or upgrades. With an industry-leading reputation for efficiency and “to the penny” accuracy, we have repeatable methodologies and deliverables for:

    • User Experience Profiling and Business Process Improvement Assessments
    • Meter to Cash Cycle Assessments
    • Application Performance Measurement and Monitoring
    • Upgrades and Implementations – Project Management to Blended Team to One Stop Shopping Models
    • Oracle BI Publisher or BOE report development
    • Crystal/BOE to BI Publisher report conversion
    • Performance Maturity Analyses
    • Automated Performance Testing
    • Rates Planning and Forecasting
    • Parallel Billing and Bill Accuracy Assessments
    • Data Conversion Validation
    • Customization Development – Change Handlers, Interfaces, Portals/Zones, etc.

    Public Sector Revenue Management

    With black-belt level architects, Intoollect offers many services to PSRM clients, using our Perfacto software and methodologies:

    • User Experience Profiling and Business Process Improvement Analysis
    • Report, information zone, and dashboard development
    • Performance Maturity Analyses
    • Automated Performance Testing
    • Parallel Billing and Bill Accuracy Assessments
    • Data Conversion Validation
    • Customization Development – Change Handlers, Interfaces, Portals/Zones, etc.

    Revenue Management and Billing

    With black-belt level architects, Intoollect offers many services to RMB clients, using our Perfacto tools and methodologies:

    • User Experience Profiling and Business Process Improvement Analysis
    • Report, zone, and dashboard development
    • Performance Maturity Analyses
    • Automated Performance Testing
    • Parallel Billing and Bill Accuracy Assessments
    • Data Conversion Validation
    • Customization Development – Change Handlers, Interfaces, Portals/Zones, etc.